Returns and Refunds Policy

Thank you for shopping Francesca Joy!

If you are not entirely satisfied with your purchase, we’re more than happy to assist!

Our items can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging- The product isn’t used or damaged- You have the receipt or proof of purchase Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

  • By email: info@francescajoy.com

Send the product with its original packing and the receipt or proof of purchase, to:

Francesca Joy
236 Tyott Road
Pomfret Center, CT 06259

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

IF YOU HAVE ANY QUESTIONS OR CONCERNS FEEL TO CONTACT US!

Returns & Refund Policy: Last updated on 09/25/18| Terms & Conditions: Effective as of 09/25/18